F.A.Q.

**1. How do I place an order?

To place an order, simply browse through our categories — Cushion, Lighting, Stools, Objects, and Ceramics. Once you've selected the desired item, click "Add to Cart" and follow the checkout process. Our user-friendly interface ensures a seamless shopping experience.

**2. Are your products available for international shipping?

Yes, we offer international shipping to bring our exquisite designs to customers worldwide. Shipping costs and delivery times may vary based on your location. Please refer to our Shipping Policy for more details.

**3. What is your return policy?

We understand the importance of satisfaction with luxury purchases. Please refer to our Return Policy for detailed information on returns, exchanges, and refunds. Keep in mind that certain items may have specific return conditions due to their unique nature.

**4. How can I track my order?

Once your order is processed and shipped, you will receive a confirmation email with a tracking number. Use this number to track the status of your shipment through our designated carrier's website.

**5. Do you offer gift wrapping services?

Yes, our products come beautifully packaged, suitable for any occasion, eliminating the need for additional gift wrapping services. Simply choose your favorite item, and it will arrive ready for gifting.

**6. Are your designs made from sustainable materials?

We are committed to responsible sourcing and sustainability. While not all products may be explicitly labeled as sustainable, we prioritize eco-friendly practices in our sourcing and production processes.

**7. How can I contact customer support?

For any inquiries, assistance, or to share your feedback, please reach out to our email: shop@bossafurniture.com. We aim to respond promptly and provide the best possible support.

**8. Are there any upcoming promotions or sales?

Stay updated on our latest promotions, new releases, and exclusive offers by subscribing to our newsletter. You can find the subscription option at the bottom of our website. Don't miss out on the opportunity to experience luxury at its finest.